Last Updated: January 2025

1. Introduction

Raffles Strata Management Pte Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Company or organization details
• Enquiry details and service interests
• Communication records when you contact us

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested services
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorized personnel only.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to provide our services (e.g., service providers who assist us in operating our business).

6. Your Rights

Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Withdraw consent for data processing
• Request deletion of your data (subject to legal requirements)

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: admin@rsm.com.sg

Phone: +65 6841 1524

Address: 15B Lor 4 Geylang, Singapore 399272